Improve Response Time
Gone are the days of waiting hours for an engineer for software configuration issues. We use applications that can give us Secure access to clients Servers and Desktops. This is all done in a very controlled and transparent way.
Given the rising cost of fuel as well as the logistical problems of travelling around the UK’s transport network, remotely supporting clients is a fantastic option for clients who need support in minutes not hours. This means we are also able to pass on this cost saving to our clients.